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If you ask any insurance broker or direct insurer how good they are it is extremely unlikely they are going to come back with anything other than a glowing report on how great they are and how using them is going to be the best thing for you and your business.
At NCi we understand that choosing one insurance provider over another is very difficult as for most people, one insurance broker is pretty much the same as another one. Therefore rather than go on about how good we think we are, we prefer to leave you with 2 thoughts.
1. What have NCi been doing right since 1928 when Northern Counties Guarantee Corporation Ltd (the original name of NCi) first opened our doors for business and starting saving UK businesses just like yours money on their Business Insurance?
2. If NCi are so good, what do their customers think of them?
You will probably only really find out how you can benefit from using us if you contact us, but in the meantime, here are just a few comments from people and businesses who continue to trust NCi with their insurance:
"I would just like to say thank you to Northern Counties LLP for the excellent service I have received once again. You have not only saved me money but raised the bar in customer service."
Peter Forster, Managing Director, Cherry Parts Ltd
"Excellent Service, Comprehensive Quotes and policies at Very Competitive Premiums. Our enquiries are always answered Quickly and Efficiently by Friendly Local Staff."
Dee Whiley
Mathewson Limited
“On behalf of Gateshead Shopmobility I would like to thank you for all of the help you gave us when it was time to renew our insurance. We found our old insurance company to be very expensive and when we started looking around for an alternative company with a similar cover for the schemes powered scooters and wheelchairs, equipment, employers liability and cover for our members and trustees etc your comprehensive cover was far less expensive and your company is local for us.
We have found your service to be very professional and prompt.
Thank you once again.”
Joyce Plane (Mrs)
Assistant Co-ordinator for Gateshead Shopmobility
“I cannot praise highly enough the way in which NCi deal with my insurance needs in a most efficient, knowledgeable, helpful and cheerful manner. At one time, they looked after car insurance for three generations in my family, my father, my son and me. I am always grateful for their advice and I never hesitate to take it up.”
Hazel Rippon, Seaton Sluice, Northumberland
“A genuine caring company whose staff are always prepared to listen and provide solutions to your enquiry, no matter how serious or trivial they may be. They also provide competitive quotes time after time.”
Kenneth Pratt
Robin Carr Express Tailift Transport
“Over the past five years with NCi Motor Trade I have found their customer service to be impeccable. Superb communication and prompt responses at every stage make them a joy to deal with. Highly recommended.”
Mr W, Suffolk
Car, Home and Travel Insurance
“I would like to confirm that my dealings with NCi Personal over the many years that I have renewed my motor, house buildings and latterly travel insurance policies with your company has always been most efficient, very helpful and courteous. I would like personally to thank you for the excellent service that you have provided with me during the past.”
Mrs. Pauline M. Barton
“On behalf of Longbridge Youth Club, I would like to state how satisfied I am with the Contents and Liability Insurance taken out with NCi Charity. I am in the process of starting up a series of new Youth Clubs and would not hesitate to use your services for these new projects. I intend to use your Policy as a standard in each of these Youth Clubs.”
Graham Mann Pc 184KG Longbridge Safer Neighbourhood Team
“As insurance used to be!!! Excellent service and easy to contact. Would never go back to direct insurance again. Using a broker enables our company to do the things we are good at and leaves the insurance to the experts. Thanks again to everyone at NCi.”
Ian Curry
General Manager
Apex Radio Systems Ltd
“I have always found NCi’s staff to be approachable, polite and courteous but, more importantly, prompt and efficient in all business dealing. NCi are invariably my first call and usually the last as they seldom fail to find a lower premium in respect of building insurance. I look forward to many more years doing business with NCi.”
P Waugh
Hindmarsh & Partners, Newcastle
“NCi’s knowledge of the Motor Trade is unbeatable and their staff are well experienced in dealing with our type of trade. We would recommend NCi Motor Trade to anyone connected with the Motor Trade to get a professional, prompt and friendly service.”
M Cain
Director
Guisborough Car Sales Limited
“I would like to thank all staff at NCi for all their help during our claim process. They were most helpful and processed our claim on our behalf, leaving us time to deal with our day to day business. Many thanks.”
Christine Bell
Director
D-A-L Ltd
"Unfortunately we had a fire but NCi were able to put in place all the necessary arrangements to get the claim moving immediately and helped us through the claims process resulting in a speedy settlement".
John Wright
Director
FWA Systems Ltd
http://www.fwa.uk.com/
“I am impressed with how professional NCi Motor Trade are. They saved me time and money. No hassle insurance. I would highly recommend giving them a call.”
Bernard Tomlin
Director
W A Cook Ltd
"I have been a customer of NCi Motor Trade for around 10 years and have always received excellent and efficient service"
Mr T, Bradford
“For anybody in the motor trade I would recommend they speak to NCi Motor Trade. Not only did they find me a policy with better cover but they also managed to save me money on my insurance we well.”
Mr Frazer Elcock
Owner
Stillingfleet Service Station
“Regarding NCi and NCi Motor Trade all I can really say that this is one first class company which offer a personal & professional service.
In the first year of my dealing with them they saved me 35% of my usual insurance cost. In year two in spite of a claim from us they still managed to save me money by putting my business out to tender.
Results like this are rare these days as companies don't try for their clients. NCi is the exception. Try them you won't be disappointed. First class, highly recommended.”
David Laurel
Copmanthorpe MOT’s
www.copmots.co.uk
“We established our business in 1985 and appointed NCi as our insurance broker. Over the years we have built up a relationship with staff who are very friendly, knowledgeable and more than capable when dealing with enquiries no matter how small.
As an example, we were requested by a new customer for copies of our employers and public liability details. Within 24 hours the documents were forwarded direct to our new customer from NCi. This is typical and by no means unusual from NCi as their service is second to none. From vehicle cover notes to policy renewal, help is always at hand by visits from staff to our offices to saving us time and setting up new deals and cover, quickly, competitively and efficiently.
In my own words I would give 10 out of 10 to NCi for their commitment to our business over the last 23 years. Long may it continue and thank you to all at NCi.”
Mr W Routledge
Director
Wingood Limited
Manufacturing & Installation Specialists in ventilation, ductwork and sheet metal fabrications
“On behalf of the Kenyan Orphan Project (KOP) I would like to thank you for all the help, advice and support given during the summer when volunteers working with our charity in Kenya developed Swine Flu. The changes to their programme, the imposed quarantine and the disrupted individual travel arrangements posed logistical problems to the charity and the way that subsequent claims were quietly and efficiently managed relieved a significant burden on the organisation.
KOP was extremely pleased to have that support and would not hesitate to recommend your services to other charities working within the same field.”
Ted Allen DL, Director - KOP
"I Googled a few insurance companies and came across yours. The website is easy to understand and when I made an enquiry the service was very prompt - a telephone call from yourself was received the following day.
You very clearly explained what type of insurance would be suitable for us and quoted an extremly reasonable price.
I cannot emphasise how pleasant and helpful you have been and congratulate you on the wonderful service you provide. Thank you."
Louise Cowan, Roslin Youth Club
“Upon opening my first children's nursery in April 2007 I turned to NCi Nursery on the phone and asked for help and assistance with the whole insurance package for my new venture.
I was some what confused and really didn’t know where to start but I needn’t have worried!
NCi Nursery guided me through the forms, quotes and paperwork over the phone and made it all seem so much easier and less hassle. I have continued to speak to NCi Nursery over the last three years when changes have been made to my policy etc and have always been totally satisfied and impressed with the service I have received.
Many thanks for the ongoing help and support you always provide.”
Caroline Basham, Farmyard Friends
Testimonials
EXCELLENT SERVICE
“As insurance used to be!!!
Excellent service and easy to contact. Would never go back to direct insurance again.
Using a broker enables our company to do the things we are good at and leaves the insurance to the experts. Thanks again to everyone at NCi.”
Ian Curry
General Manager
Apex Radio Systems Ltd
