Get in touch
Following the latest Government advice, we have now taken the decision for our staff to work from home with immediate effect.
In addition to the health and wellbeing of our staff, our priorities remain in providing clients and potential customers with the same high levels of service that you’ve always received.
For this reason, whilst our team are working from home, we would ask that you contact your existing Client Broker or Account Director directly on their direct dial number below:
Client Services DepartmentContact Details
|Jade Little – Client Service Director||0191 440 8067 / 07712 033685|
|Jamie Herbert – Account Director||0191 440 8063|
|Tracy Shaw – Client Broker||0191 440 8052|
|Jamie West – Client Broker||0191 440 8074|
|Liam Herrington – Client Broker||0191 440 8071|
|Kayla Rodgerson – Client Broker||0191 440 8068|
|Joe Middleton – Client Broker||0191 440 8054|
Sales & Marketing DepartmentContact Details
|Mark Burdett – Sales & Marketing Director||0191 440 8051 / 07875 664126|
|Andrew Marsh – Account Director||0191 440 8075 / 07779 022870|
|Sarah Patterson – Account Director||Email firstname.lastname@example.org and Sarah will call you back|
|Michael Bailey – Account Director||0191 440 8064 / 07977 472129|
|Louise Hutchison – Account Director||0191 440 8073 / 07741 148615|
|Ryan Greenwell – Account Director||0191 440 8070 / 07741 148550|
|Richard Lloyd – Account Director||0191 440 8059 / 07387 100061|
|Mark Anderson – Client Broker||0191 440 8077|
|Aimee Hawkins – Client Broker||0191 440 8079|
|Sarah Innes – Client Broker||0191 440 8069|
|Freddie Wilkinson – Charity Client Broker||0191 440 8053|
Claims DepartmentContact Details
|Phil Lakey – Claims Director||0191 440 8072 / 07779 022738|
|Marissa Lewins – Claims Broker||0191 440 8056|
Corporate DepartmentContact Details
|Philip Belgian – Managing Director||0191 440 8062|
|Lynne Yeaman – Compliance Officer||0191 440 8057|
Both the Client Services and Sales & Marketing Departments can help with new business enquiries. To discuss your enquiry in more detail, you can contact a team member directly, request a call back using the form below or simply Request a Quote and a member of staff will be in touch to discuss your needs in more detail.
You can also contact us via email at email@example.com with enquiries to this address dealt with within 1 working day.
Working from Home / Temporary Closure of Your Business
On the subject of working from home, if you are also considering this action or even looking into a temporary closure of your business, please let us know immediately (or your current broker if NC Insurance isn’t currently your broker of choice). This will allow us (them) to inform your insurers of this material fact and ensure that cover remains in force.
Thank you for your understanding during this difficult period.
Tyne & Wear,
Request a callback
It is our intention to provide you with the highest possible level of customer service at all times. However we recognise that things can go wrong on occasion and if this occurs we are committed to resolving matters promptly and fairly.
Should you not be satisfied with our final response, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). More information is available on request or on their website, www.financial-ombudsman.org.uk.
We are also required to inform you of the availability of the Online Dispute Resolution platform to assist you if we are unable to resolve your Complaint. However, this service will refer your Complaint to the Financial Ombudsman Service, so you may instead wish to contact them directly. More information is available on their website.