Get in touch

Following the latest Government advice, we have now taken the decision for our staff to work from home with immediate effect.

In addition to the health and wellbeing of our staff, our priorities remain in providing clients and potential customers with the same high levels of service that you’ve always received.

For this reason, whilst our team are working from home, we would ask that you contact your existing Client Broker or Account Director directly on their direct dial number below:

Client Services Department

Contact Details
Jade Little – Client Service Director0191 440 8067 / 07712 033685
Jamie Herbert – Account Director0191 440 8063
Tracy Shaw – Client Broker0191 440 8052
Jamie West – Client Broker0191 440 8074
Liam Herrington – Client Broker0191 440 8071
Kayla Rodgerson – Client Broker0191 440 8068
Joe Middleton – Client Broker0191 440 8054

Sales & Marketing Department

Contact Details
Mark Burdett – Sales & Marketing Director0191 440 8051 / 07875 664126
Andrew Marsh – Account Director0191 440 8075 / 07779 022870
Sarah Patterson – Account DirectorEmail and Sarah will call you back
Michael Bailey – Account Director0191 440 8064 / 07977 472129
Louise Hutchison – Account Director0191 440 8073 / 07741 148615
Ryan Greenwell – Account Director0191 440 8070 / 07741 148550
Richard Lloyd – Account Director0191 440 8059 / 07387 100061
Mark Anderson – Client Broker0191 440 8077
Aimee Hawkins – Client Broker0191 440 8079
Sarah Innes – Client Broker0191 440 8069
Freddie Wilkinson – Charity Client Broker0191 440 8053

Claims Department

Contact Details
Phil Lakey – Claims Director0191 440 8072 / 07779 022738
Marissa Lewins – Claims Broker0191 440 8056

Corporate Department

Contact Details
Philip Belgian – Managing Director0191 440 8062
Lynne Yeaman – Compliance Officer0191 440 8057

New Business

Both the Client Services and Sales & Marketing Departments can help with new business enquiries. To discuss your enquiry in more detail, you can contact a team member directly, request a call back using the form below or simply Request a Quote and a member of staff will be in touch to discuss your needs in more detail.

You can also contact us via email at with enquiries to this address dealt with within 1 working day.

Working from Home / Temporary Closure of Your Business

On the subject of working from home, if you are also considering this action or even looking into a temporary closure of your business, please let us know immediately (or your current broker if NC Insurance isn’t currently your broker of choice). This will allow us (them) to inform your insurers of this material fact and ensure that cover remains in force.

Thank you for your understanding during this difficult period.

NCi House,
Lowreys Lane,
Low Fell,
Tyne & Wear,

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    It is our intention to provide you with the highest possible level of customer service at all times. However we recognise that things can go wrong on occasion and if this occurs we are committed to resolving matters promptly and fairly.

    Should you not be satisfied with our final response, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). More information is available on request or on their website,