Our priority is making sure your claim is settled quickly, with minimal disruption to you. The dedicated claims management service we offer can really add value to your organisation.
We have a dedicated 24/7 NC Insurance Assist claims line for any accident or incident. Simply call 0845 194 9236 at any time.
You can also contact our Claims Director, Phil Lakey, during office hours on 0800 877 8277.
If your loss occurs outside office hours, you should report the claim directly to your insurer. You can find your insurers’ claim line telephone number on your policy documents.
Excellent Service, Comprehensive Quotes and policies at Very Competitive Premiums. Our enquiries are always answered Quickly and Efficiently by Friendly Local Staff.
On behalf of Gateshead Shopmobility I would like to thank you for all of the help you gave us when it was time to renew our insurance. We found our old insurance company to be very expensive and when we started looking around for an alternative company with a similar cover for the schemes powered scooters and wheelchairs, equipment, employers liability and cover for our members and trustees etc your comprehensive cover was far less expensive and your company is local for us.
We have found your service to be very professional and prompt.
Thank you once again.
Thank you for your time today and pulling together all our previous claims info. Its not very often I’m impressed by service these days, but I was today. So credit when it’s due!
I would like to confirm that my dealings with NC Insurance over the many years that I have renewed my motor, house buildings, and lately travel insurance policies with your company, have always been most efficient, very helpful and courteous. I would like personally to thank you for the excellent service that you have provided with me during the past.
I am extremely happy with the service NC Insurance provided. It is a first class Company with professional, efficient and very friendly and polite employees. When our Building Insurance was due for renewal the member of staff we spoke to searched to find a lower premium with exactly the same cover for us which they achieved (and better in parts) and therefore saved us money. All my queries have always been dealt with in a very professional, polite and very courteous manner. I’d have no hesitation in recommending NC Insurance.
We have used NC Insurance for a number of years now and have found them to be extremely professional. From being competitive in their pricing to listening to our needs, NC Insurance have been great to work with and would not have any reservations in recommending them.
I was previously insured with a broker who constantly delayed providing me with my renewal terms which meant I often had to make decisions at the very last minute. Not only was this annoying but it meant I was never completely sure I was receiving the best deal. NC Insurance are different in that they took the time to understand my business and tailored an insurance programme to my exact needs at a very competitive premium. I am extremely happy with the service they provided not only when they secured my business but also on an on-going basis. I’d have no hesitation in recommending NC insurance to any business looking for marine or commercial insurance.
I am impressed with how professional NC Insurance is. They saved me time and money. No hassle insurance. I would highly recommend giving them a call.
I Googled a few insurance companies and came across yours. The website is easy to understand and when I made an enquiry the service was very prompt with a telephone call being received the following day.
You very clearly explained what type of insurance would be suitable for us and quoted an extremely reasonable price.
I cannot emphasise how pleasant and helpful you have been and congratulate you on the wonderful service you provide. Thank you.
As insurance used to be!!! Excellent service and easy to contact. Would never go back to direct insurance again. Using a broker enables our company to do the things we are good at and leaves the insurance to the experts.
We appointed NC Insurance to act as our insurance broker in 2017. NC Insurance took the time to understand our business, our business processes, company structure and markets we work in. The benefit to us is NC Insurance structured an insurance programme which provides the optimal level of cover. We also had the additional benefit of realising a 13% saving in our insurance premiums.
We would recommend other engineering businesses to speak to NC Insurance about their own insurance needs.
I would just like to convey our management committees’ sincere thanks to you for your help and guidance that enabled us to take our employer and public liability insurance with yourselves. Being a charitable organisation, it is a never ending task in finding ways to reduce our expenditure and the £1,000 you saved us has been a tremendous help. I have recommended your services to other community organisations in our area highlighting how helpful you were, how much money you saved us and how we also received additional cover. Many thanks for your assistance once again.
We moved our business to NC Insurance as they delivered a high level of personal service and made us a saving on our insurance spend. As with any supplier, we want to make sure we’re getting a good deal and with NC Insurance, we’ve found a broker we can trust to do that for us.
For anybody in the motor trade I would recommend they speak to NC Insurance. Not only did they find me a policy with better cover but they also managed to save me money on my insurance we well.
I have been a customer of NC Insurance for around 10 years and have always received excellent and efficient service
Regarding NC Insurance all I can really say that this is one first class company which offers a personal & professional service.
In the first year of my dealing with them they saved me 35% of my usual insurance cost. In year two in spite of a claim from us they still managed to save me money by putting my business out to tender.
Results like this are rare these days as companies don’t try for their clients. NC Insurance is the exception. Try them you won’t be disappointed. First class, highly recommended.
I would just like to say thank you to NC Insurance for the excellent service I have received once again. You have not only saved me money but raised the bar in customer service
I stand 100% behind your company from day one for the service I have received.
Compassionate, caring and very professional customer service .
Extremely valued to a customer like me .
We were first introduced to NC Insurance in 2012 as one of our business associates was already a client of theirs. The staff took the time to understand our business and insurance requirements and ultimately helped reduce our insurance spend in year 1.
Since then, we’ve grown and so has our relationship with NC Insurance as they’re always available to help answer any queries we have. Their knowledge of the business means they can also provide us with advice which guarantees we always have the exact cover we need. And unlike previous insurance brokers we’ve worked with, they’ll take the time to explain the markets they’ve approached so to ensure we always pay a fair price for the excellent service and cover we receive.
Based on our experience, I would urge any company considering their insurance options to speak to NC Insurance when you next review your insurance. They’re friendly, knowledgeable, professional and the staff help make sure your business is protected for a fair price.
I would highly recommend NC Insurance. First class, 1 to 1 customer service with our personal broker speaking direct, in person or over the phone, this makes the day to day tasks much easier to deal with. NC Insurance also has a knowledge of our business and understands the exact type of cover needed to be in place.
NC Insurance’s knowledge of the Motor Trade is unbeatable and their staff are well experienced in dealing with our type of trade. We would recommend NC Insurance to anyone connected with the Motor Trade to get a professional, prompt and friendly service.
We have used NC Insurance for a number of years now and are extremely happy with the service they provide.We always receive renewal terms in good time and they recommend the most suitable policy for us at the most competitive price. We would definitely recommend NC Insurance to other motor trade businesses.
On behalf of Longbridge Youth Club, I would like to state how satisfied I am with the Contents and Liability Insurance taken out with the charity division of NC Insurance, Third Sector Protect. I am in the process of starting up a series of new Youth Clubs and would not hesitate to use your services for these new projects. I intend to use your Policy as a standard in each of these Youth Clubs.
NC Insurance has been our insurance broker for several years now and we would happily recommend them to any company who is looking for great value commercial insurance delivered by a team of friendly, local insurance professionals.
Thanks to you for your hard work. I liked the way you kept me informed through the process, the speed you dealt with my enquiry and the 20% saving you found me.
Over the past five years with NC Insurance I have found their customer service to be impeccable. Superb communication and prompt responses at every stage make them a joy to deal with. Highly recommended.
NC Insurance has been our insurance broker for several years now and their service is excellent. I know they are just a phone call away and when I have a query, they deal with everything in a very professional manner leaving me safe in the knowledge that everything is in place.
Exclusive Claims Benefits
Our clients can benefit from our partnership with one of the world’s largest loss adjusting and claims management firms, Cunningham Lindsey.
Should you need to claim, you will benefit from:
- Fast and skilled response, anywhere in the UK
- Expertise delivered by over 150 specialists across 14 regional offices
- Dedicated point of contact for practical, efficient advice
- Constructive support and guidance
- Emergency and out of hours support
- Customised claims solutions that put your priorities first
We understand that the risks your business faces are individual to your industry and circumstances.
To reduce the likelihood of you having to make a claim, we partner with high quality risk management service providers. Our team can provide you with health and safety guidelines, help you create policy and address issues.
We also have the resources to help you stay informed on important regulatory changes, industry specific issues and employer management.